BBQ area, 2BR penthouse with large spaces & WIFI GZR034

disappointing stay which could have been rectified very easily Positive: Nice apartment first impression .. Good location near harbour.. big balcony Negative: When we arrived at agreed time 11am no one to meet us with keys.. Unknown to us you need a key code.. unfortunately agent didn't advise us code and we couldn't reach by phone.. we returned to previous accommodation. lost a day. When agent contacted us that night he agreed to meet next day, unfortunately again he didn't turn up. But now we had a contact number through WhatsApp. After a call a young man came but code for key safe didn't work but he had a set of keys.. this could have been avoided had agent turned up as he assured me.. Apartment was not as clean as should have been.... dirty floors, toilet had immovable stains.. toothpaste splashes on wall, cover on settee grubby, no manual for TV , cords on blinds not all working and a very dangerous broken drain cover on balcony