Amazing 1BR penthouse with pool access & terrace SWQ044

Positive: The only good things were the location and the fact that they responded to messages quickly. Negative: We encountered a very disappointing situation. Upon arrival at the apartment, we found dirty laundry in the hallway, an uncleaned apartment, and a complete lack of clean essentials. In short, the apartment was not prepared for our arrival at all. After contacting the property manager, a cleaning crew was sent, and we were only able to enter a clean apartment at 8 PM. After waiting for them to prepare the place, we faced the next disappointment. The so-called "cleaning" team did clean the apartment, but there was no clean bedding for the sofa, no pillows, and no blankets. So, even after three hours of cleaning, the apartment was still not properly prepared for four people (which is how many of us there were). They failed to provide essentials for all four guests, and we had to contact them again and wait for towels and bedding to be delivered later. Additionally, the pull-out sofa is in very poor condition (broken in two places), and the other couch is stained. The entire apartment is not maintained as it should be. We were promised a refund for the first night due to the delayed check-in caused by their mistake, but we never received that money. Avoid this accommodation at all costs.

Tutto perfetto

Séjour très agréable , logement à proximité de tout ! Positive: La proximité avec le centre de paceville Negative: La literie pour le lit ajoute dans le salon.